Terms of Service

Overview

Welcome to My Teapot. The terms “we”, “us” and “our” refer to My Teapot. My Teapot operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a shopping experience.

By visiting, interacting with, or using our website and services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with these terms, you should not use our website or services.

1. Access and account

By using our website, you confirm that you are of legal age in your place of residence or that you have the required permission to use our services.

You agree to provide accurate, complete, and current information when placing an order, including billing, payment, and shipping information. You are responsible for maintaining the security of your account information.

2. Products

We do our best to describe and display our products as accurately as possible. However, product colors and appearance may vary depending on your device, screen settings, and lighting.

Product descriptions, prices, and availability may be changed at any time without notice. We reserve the right to limit or discontinue any product at our discretion.

3. Orders

When you place an order, you make an offer to purchase. Your order is accepted only once we confirm it and your payment has been processed.

We may refuse, modify, or cancel an order if necessary, including in cases of product unavailability, suspected fraud, payment issues, or incorrect information.

Returns and exchanges are handled according to our Return and Refund Policy.

4. Prices and billing

Prices, discounts, and promotions may change without notice. The price charged is the price displayed at the time your order is placed and confirmed.

You agree to provide current, complete, and accurate purchase and payment information for all purchases made through our store.

5. Shipping and delivery

Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control.

Please see our Shipping Policy for more information.

6. Intellectual property

All content on the website, including text, images, graphics, videos, logos, design elements, and product content, belongs to My Teapot, its affiliates, or licensors, unless otherwise stated.

You may not reproduce, distribute, modify, republish, download, store, or transmit any website material without our prior written permission.

7. Third-party tools and links

Our website may include third-party tools or links. We do not control these third-party services and are not responsible for their content, accuracy, policies, or practices.

8. Shopify

Our store is powered by Shopify. Sales and purchases made through our store are handled directly by My Teapot. Shopify is not responsible for any sales-related matter between you and My Teapot.

9. Privacy

Personal information collected through our website is handled according to our Privacy Policy.

10. Errors and omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate.

11. Prohibited uses

You may not use our website or services for unlawful, harmful, misleading, abusive, fraudulent, or unauthorized purposes. You may not interfere with the security or proper operation of the website.

12. Termination

We may suspend or terminate your access to our services at any time if we believe you have violated these Terms of Service.

13. Disclaimer of warranties

Our services and products are provided “as is” and “as available”, unless expressly stated otherwise. We do not guarantee that the service will be uninterrupted, secure, timely, or error-free.

14. Limitation of liability

To the fullest extent permitted by law, My Teapot, its partners, directors, employees, service providers, and affiliates shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or products.

15. Indemnification

You agree to indemnify and hold My Teapot, Shopify, and our affiliates harmless from claims, losses, damages, liabilities, and expenses arising from your breach of these Terms or your misuse of the services.

16. Governing law

These Terms of Service are governed by the laws applicable to the company operating My Teapot, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.

17. Changes to these terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Your continued use of the website after changes are posted means that you accept those changes.

18. Contact information

Questions about these Terms of Service should be sent to us at contact@my-teapot.com.

My Teapot
GREED.ISLAND LTD
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
UK company number: 16481353