Frequently asked questions
What is included with this product?
Check the product description and selected variant for the exact pieces included. Photographs may show styling accessories or other variants. If the contents are unclear, contact us with the product name before ordering.
Which capacity should I choose?
Use the capacity stated in the product description and compare it with your cup size. Smaller pots suit individual servings or repeated infusions; larger pots suit sharing. Leave space for the tea leaves to expand.
Can this teapot be used on a stove?
Only use this item on a stove when the product description explicitly confirms compatibility with your heat source. Otherwise, boil the water separately and use the teapot for steeping and serving.
How do I care for this item?
Follow the care instructions in the product description. Dishwasher and microwave compatibility depend on the material and model. Avoid sudden temperature changes and contact us if you need help confirming the correct care method.